Privacy Policy
Introduction
This Privacy Policy describes in detail how Open Box Models Limited ("Openbox," "we," "us," or "our") collects, uses, processes, and protects your personal information. As an Irish company committed to maintaining the trust of our clients and website visitors, we adhere strictly to the General Data Protection Regulation (GDPR) and Irish data protection laws. This policy applies to all personal data collected through our website, during the provision of our services, and in any other interactions with our company.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Full name and title
- Email addresses (business and personal)
- Phone numbers
- Job title and company affiliation
- Business address and correspondence details
- Payment and billing information
- Professional qualifications and experience relevant to our services
Technical Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Operating system details
- Time zone setting and location
- Pages viewed and navigation patterns
- Timing and duration of visits
Service-Related Information
During the provision of our Model Build services, we may collect:
- Financial and business data provided for model development
- Communication preferences and history
- Project requirements and specifications
- Feedback and service interaction details
How We Use Your Information
Primary Purposes
We process your personal information to:
- Deliver our financial modelling services
- Manage your account and maintain our relationship
- Process payments and maintain financial records
- Communicate about service updates and delivery
- Provide technical and customer support
- Send relevant marketing communications (with consent)
- Improve our services and website functionality
Legal Basis for Processing
We process personal data under the following legal bases:
- Contract performance: Processing necessary for our service contracts
- Legal obligation: Compliance with Irish and EU laws
- Legitimate interests: Business operations and service improvement
- Consent: Marketing communications and optional services
Data Storage and Security
Storage Location
We primarily store data digitally within the European Economic Area (EEA). Any transfers outside the EEA comply with GDPR requirements and appropriate safeguards.
Security Measures
We implement comprehensive security measures including:
- Encrypted data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
Retention Period
We retain personal data only as long as necessary for:
- Service provision and contract fulfillment
- Legal and regulatory compliance
- Business continuity and record-keeping
- Resolution of any disputes
Your Rights Under GDPR
Access and Control
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Request data portability
- Withdraw consent for optional processing
- Restrict processing in certain circumstances
Exercise Your Rights
To exercise these rights:
- Contact our Data Protection Officer
- Provide necessary identification
- Specify your request clearly
- Allow up to 30 days for response
Complaints
You have the right to lodge a complaint with:
- Our internal compliance team
- The Irish Data Protection Commission
- Your local data protection authority
Contact Information
For privacy matters, contact us at: Data Protection Officer Open Box Models Limited Portershed, Bowling Green Galway, Galway H91 HE9E Ireland